Don’t worry, you’re in the right place. Mark Ratcliffe Osteo has rebranded to The Listening Hand!
Don’t worry, you’re in the right place. Mark Ratcliffe Osteo has rebranded to The Listening Hand!
The Listening Hand Osteopathy Clinic
Thoughtful, hands-on osteopathic care that starts with listening.
We provide personalised assessment and treatment for a range of musculoskeletal concerns, with care tailored to your individual circumstances, goals and needs.
Osteopathy in Maylands, Perth
At The Listening Hand, our Maylands osteopathy clinic provides personalised osteopathic care for people experiencing back pain, neck pain and joint pain.
We take the time to understand your concerns and provide assessment, hands-on treatment, exercise advice and lifestyle guidance tailored to your individual needs.
We take a thorough and individualised approach to care, working to understand your concerns and explain our findings in a way that is easy to understand.
We provide personalised osteopathic assessment, hands-on treatment, exercise advice and management strategies for a range of musculoskeletal conditions, including back pain, neck pain, sports injuries and whiplash-associated symptoms.
…and much more!
Mark is an experienced osteopath with nearly four decades of clinical practice, having originally trained at the British School of Osteopathy in London. Early in his career, he became a registered osteopath and quickly established himself working alongside more than 150 GP practices within the NHS.
During this time, he also lectured in clinical biomechanics and sports injury management, sharing his expertise with future clinicians.
D.O – Diploma of Osteopathic Medicine
Cert. Ost. – Certificate of Osteopathy
Sport & running injury exercise rehabilitation
Cranial osteopathy & osteopathic manual therapy
With a long-standing interest in sports injuries – particularly running-related issues – Mark has written for newspapers and magazines and has been interviewed by BBC Radio to discuss injury prevention, rehabilitation and
long-distance training. His own experience competing in marathons across the UK and Europe continues to shape his evidence-led, movement-focused approach.
After moving to Australia in 2008, Mark settled in Perth with his family and has since built a warm, patient-centred osteopathy clinic in Maylands. He now supports a wide range of patients, from active adults managing back pain, neck pain or joint pain, to children and seniors needing gentle hands-on care.
With a focus on thorough assessment, clear explanations and honest guidance, Mark provides individualised osteopathic care tailored to each person’s circumstances and goals. He works collaboratively with patients to develop management plans that reflect their needs and preferences.
01.
Your appointment begins with a relaxed, yet detailed chat about your symptoms, medical history, lifestyle and goals. Our osteopath takes the time to listen so he can understand the full picture before moving forward. You may be asked to change into a gown and gently move through a few simple motions to help assess how your body is working.
02.
Using hands-on assessment, our osteopath checks for areas of tension, restriction or imbalance to understand what’s causing your symptoms. He’ll explain everything in plain language, answer your questions and outline a personalised treatment plan, including how many sessions you may require.
03.
Your first session lasts around 45 minutes, giving plenty of time for discussion, assessment and treatment. Follow-up appointments are usually about 30 minutes. Alongside hands-on treatment, our osteopath may provide personalised exercises, lifestyle advice and practical self-management strategies as part of an individualised osteopathic care plan.
We take time to understand the factors that may be contributing to your symptoms. Whether you’re dealing with back pain, neck pain or ongoing joint pain, our Maylands osteopathy clinic offers skilled hands-on assessment and personalised guidance to help you move more confidently.
Your lifestyle, goals and day-to-day demands shape how your body feels. We create tailored treatment plans for back pain, neck pain, sports injuries and joint pain, giving you clear exercises and practical advice to support lasting improvement.
At our osteopathy clinic in Maylands, Perth, every treatment is grounded in clear clinical reasoning. We use gentle manual therapy and a whole-body approach, aiming to improve movement and function while supporting your recovery.
Our Maylands clinic is designed to help you feel at ease from the moment you arrive. With a warm, patient-centred approach, you’ll receive clear explanations, hands-on care and a supportive space to focus on your health and wellbeing.
Osteopathy is a hands-on, evidence-based approach to treating pain and improving movement. It focuses on how your muscles, joints and nerves work together, using gentle manual techniques to try to ease discomfort and restore healthy function.
Most patients ‘self refer’ to an osteopath for treatment. Although referral by a GP is not necessary, patients are encouraged to keep both their GP and osteopath fully informed, so that their medical records are current and complete and the patient receives the best possible care from both healthcare practitioners.
If you have a chronic condition, it may be a good idea to chat with your GP about whether you qualify for a health care plan.
If you have private health insurance it may be possible to claim for your treatment through Hicaps. We can do that for you on the day of your appointment.
This usually depends on the condition being treated. Mark will discuss this with you at your appointment.
The first treatment generally lasts about 45 minutes (to allow for taking a case history) and subsequent treatments tend to last around half an hour. Mark may also offer added exercises and health advice, to help reduce the symptoms and improve your health and quality of life.
Due to rising costs, a price rise has become unavoidable. Please note that increases take effect as of 31st March 2026.
– Private health insurance rebates can be processed on the premises through Hicaps.
-All major credit cards are accepted.
-GP Care Plans can be processed on the premises.
We understand that unplanned issues can and do arise and that you may need to cancel or reschedule an appointment from time to time.
Should this occur, we respectfully request that at least 24 hours notice be given.
As a small business that prides itself on the best quality health care whilst keeping costs as low as possible, late cancellations and non-attendance of appointments is problematic.
A $60 late fee will be incurred by any client that fails to provide 24 hours notice.
We thank you for your understanding.
A limited number of reduced-fee appointments may be available for existing patients. Eligibility criteria apply.
Availability is limited but not guaranteed. Check the online bookings page to see if there are any “Fill the Gap” appointments available and book yourself in. If there are none available, keep checking the online bookings page as more may become available as the week progresses.
How to Book:
1. Go to: Mark Ratcliffe Osteopathic Services – Book appointment (cliniko.com)
2. Click on the “Group Sessions” tab – don’t worry though, it is not a group session!
3. Select the “Fill the Gap” appt type
4. Select a date and time.
There are some terms and conditions attached to this promotion:
1. Half price appointments are for online bookings only.
2. Half price appointments are for existing patients only (no initial consultations).
3. Half price appointments are for standard appointments only (30 minutes), sorry this is not available for extended appointments.
4. Late cancellation fees still apply to these types of appointments.
5. If a Fill the Gap appointment is cancelled or rescheduled, the discounted fee cannot be transferred to another appointment. Any replacement appointment will be charged at the standard fee.
6. The discount applies only to appointments booked as a Fill the Gap appointment and cannot be applied retrospectively to existing bookings.
FAQs
Find clear, straightforward answers to the most common questions about your appointment, treatment and what to expect at The Listening Hand.
0499 244 155
admin@thelisteninghand.com.au
Osteopathy at The Listening Hand
